There are two different pricing models we work with: commission-based PRO-COMM and subscription-based PRO. You can switch between both payment modes also in the future if you see the other one would work better for you.
Commission-based model (PRO-COMM)
The commission-based model (PRO-COMM) has no fixed monthly cost, you pay for the reservations entered by your customers online. The commission is
0.5% - 1.5%. Please see the details of how and when the commissions are calculated at
Q178 as well as of the minimum monthly fees.
Fixed-fee model (PRO)
If you prefer to pay a fixed fee, independent on the number of reservations made by your customers, you can choose the Planyo PRO model. Here the monthly fee depends on the number of resources (reservable units). One resource is calculated here as the smallest unit which can be reserved by a customer. It can be a personal unit, like a seat in a bus or a hostel bed, or a big unit which can be reserved for an entire party: a hotel room, an entire chalet, a tennis court or a yacht. In case of personal units, there's a special discount where the number of resources is divided by 2.
On the pricing page you'll find a calculator which will give you the monthly subscription price based on the number of resources.
Please note that off-season months (with zero arrivals at the site level) are free for up to 12 such consecutive months. The system checks every month on your account's creation date to determine if there were any arrivals in the past 31 days. For example, if you rent out holiday apartments with arrivals starting in April, customers can make bookings throughout the year (including during winter months). However, if no arrivals occur across any of your resources during a particular month (e.g., January through March), that month is considered off-season, and you will not be charged for it.
If you wish to stop using Planyo for an extended period of time
Note: In the PRO model, off-season months are free as long as you have at least one in-season month per year. Otherwise, after 12 months of no activity, a single month will be charged to your account. If you wish to temporarily stop taking reservations for a longer period (a few years) but you're planning on continuing using Planyo after that time (and so you want your data to be stored in the system), simply unpublish all your resources and make sure you deactivate your integrations. Also make sure you have no existing arrivals in the future months as this will add a monthly charge. If your account balance is positive, no further charges will be made to your account (even after 12 months of inactivity) and you'll be able to access the existing data. See
Q291 for detailed info about how long Planyo stores your data for active and inactive sites.